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IT System Administrator (m/f/d)

Berlin Hybrid
Full-time
Permanent employee

Job Description

We are looking for an IT System Administrator to operate the internal IT landscape across multiple locations. This role combines hands-on system administration with operational ownership, security responsibility, and continuous improvement of IT services.

Your tasks:

IT Operations & Infrastructure

  • Administer and support Microsoft 365 services (Teams, Exchange, SharePoint, OneDrive)
  • Manage identity, access, and user lifecycle using Azure AD (Entra ID)
  • Configure, deploy, and manage Windows and macOS devices using Microsoft Intune MDM
  • Operate and maintain on-prem and virtualized environments (VMware / ESXi)
  • Maintain local network infrastructure including switches and wireless LAN controllers

End-User Support & Service Management

  • Own and operate the IT service desk using Jira Service Management
  • Provide first- and second-level support with a strong focus on service quality
  • Ensure timely incident resolution and clear communication with users

Security & Compliance

  • Operate endpoint protection, email security, and firewall solutions
  • Ensure secure onboarding and offboarding processes in cooperation with HR
  • Maintain IT practices aligned with GDPR and internal security standards

Ownership & Collaboration

  • Act as the IT operations contact across all company locations
  • Collaborate closely with Technology, HR, Finance, and Operations teams

Your skillset:

  • Hands-on experience as an IT System Administrator or similar role
  • Strong experience with Microsoft 365, Azure AD (Entra ID), and Intune
  • Experience supporting Windows and macOS environments
  • Hands-on experience with Jira Service Management or similar ITSM tools
  • Understanding of IT security fundamentals
  • Experience managing IT assets, vendors, and suppliers
  • Ability to work independently with a strong ownership mindset
  • Working proficiency in german and english

What we offer:

  • Modern office spaces in Berlin with flexible remote work
  • Meaningful work as the market leader in funeral technology
  • Direct influence on the technical direction of a company in transformation
  • Dog-friendly office

About us

Rapid Data is a leading software provider for the funeral industry in Europe and has been synonymous with innovation and progress since 1989. It is our passion to develop state-of-the-art ERP and CRM solutions that revolutionize the way funeral service providers work.

We are more than just a company – we are pioneers of change and stand at the forefront to lead the industry into a new era. Our goal is not only to be present in Europe but to establish a global presence, supporting every funeral service provider and their partners with our all-in-one technology platform.

Driven by our vision and supported by one of the most demanding and renowned private equity investors in the world, we are in a phase of accelerated growth. Every day is a new opportunity for us to push our boundaries and realize our dreams. We are ready to change the world – be part of this exciting journey with Rapid Data.